A centralized web-based request environment allows users to submit daily facility requests to the appropriate facilities managers and technicians for workflow processing and approvals. The capability of displaying the workload in a daily, weekly, or monthly calendar-based view assures prompt attention and diminishes missed task assignments.
Some typical uses of this system are maintenance, janitorial, and equipment moves and space requests. Its open architecture allows your company to add easily as many different request categories as needed, along with the type of request option. As shown, these categories and dropdown options become available for general staff to select, expediting the forwarding of requests appropriately. The automated forwarding of requests to a facility request manager or directly to a technician ensures prompt attention and eciency in all aspects of the process.
Use of a web browser centralizes the management process by granting technicians, managers, and contractors easy access to maintenance calendars, schedules, and reports; eliminating the paper trail; and ensuring proactive planning and timely response to maintenance issues.